A corporate CEO and a Catholic nun exchange letters about the composition of the corporation's
board of directors. The nun, speaking on behalf of a small group of shareholders, encourages a
CEO to appoint more qualified women and minorities to the board. The CEO drafts an emotional
reply which students are asked to edit. Issues include corporate board composition, public
relations, shareholder relations, correspondence composition, tone and style. 12 pp. Case #96-01.
(1996)

An assistant broker in the mortgage banking division of a mid-Atlantic regional bank is faced
with the prospect of substituting for a more senior manager on short notice in a public speaking
situation. The case asks students to examine the issues related to the broker’s preparation for the
speaking opportunity, focusing on audience, purpose, and occasion. 2 pp. Case #96-02. (1996)